Return & Refund Policy

At Maghera, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund process in accordance with the guidelines below.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.
• All original packaging, tags, and accessories must be included.
• The return request must be made within 30 days of delivery.

Items not eligible for return:

• Items damaged due to misuse, accidents, or improper care
• Personalized or custom-made items (if applicable)
• Items on final sale or promotional clearance (if stated on product page)

How to Initiate a Return

To start a return:

1. Contact our customer support team via email at payment@magheraco.com with:
   • Your order number
   • Description of the issue or reason for return
   • Photos of the item (if damaged or defective)
2. Our team will review your request and provide a return authorization and instructions.
3. Ship the item back to the provided return address. Return shipping costs may apply unless the item is damaged or defective.

Return Address:
MAGHERA APPAREL CO LTD
101 Burney Lane
Birmingham
England
B8 2AJ
United Kingdom

Refund Process

Once we receive and inspect the returned item:

• Approved refunds will be processed within 5–10 business days.
• Refunds will be issued to the original payment method.
• Depending on your bank or payment provider, the refund may take additional time to appear in your account.

Exchanges & Replacements

If your item is defective or damaged during shipping, we may offer:

• A replacement of the same item
• An exchange for a different product of equal value

Please contact our support team to arrange an exchange.

Shipping Costs for Returns

• Customers are generally responsible for return shipping costs unless the item is defective, damaged, or incorrectly shipped.
• We recommend using a trackable shipping method to ensure your returned package reaches us safely.

Questions & Support

If you have any questions about returns, refunds, or exchanges, please contact our customer support team:

MAGHERA APPAREL CO LTD
101 Burney Lane
Birmingham
England
B8 2AJ
United Kingdom

Email: payment@magheraco.com
Phone: +44 7456464250

Our Commitment:
Maghera is committed to providing a clear and fair returns process to ensure customer satisfaction. We aim to resolve all issues professionally and efficiently while maintaining a reliable shopping experience.