Returns & Exchanges

Last Updated: [Month Day, Year]

At MAGHERA, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we’re here to help.

Return Eligibility

We accept returns within 30 days of the delivery date.

To be eligible for a return, items must:

• Be unused, unworn, and unwashed.
• Be in their original condition.
• Have all original tags attached.
• Be returned in the original packaging whenever possible.

Items that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Intimate apparel and underwear
• Swimwear without hygiene liners
• Gift cards
• Final sale or clearance items
• Customized or personalized products

Exchange Policy

If you wish to exchange an item for a different size, color, or style, please contact our customer support team before returning the item.

Exchanges are subject to product availability.

Return Process

To initiate a return, please contact us at:

Email: payment@magheraco.com

Please include:

• Order number
• Customer name
• Reason for return
• Photos of the item (if applicable)

Our customer service team will provide return instructions after reviewing your request.

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method.
• Processing time may take 5–10 business days depending on your payment provider and financial institution.

Shipping fees are generally non-refundable unless the return is due to our error.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please provide:

• Your order number
• A description of the issue
• Clear photos of the item received

We will review the issue and arrange a replacement or refund where appropriate.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item received is defective.
• The item received is damaged.
• An incorrect item was shipped.

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking information.

Cancellations

Orders may be cancelled within 24 hours of placement.

Once an order has been processed or shipped, it can no longer be cancelled and must follow the return procedure after delivery.

Contact Information

MAGHERA APPAREL CO LTD

Address:
101 Burney Lane
Birmingham, England B8 2AJ
United Kingdom

Email: payment@magheraco.com

Phone: +44 7456464250

Website: Magheraco.com